Clinical Service Delivery
These courses aren’t aimed at developing a clinical skill or knowledge of a clinical skill, but more knowledge and information related to working in a clinical setting and delivering care. Click on the links below for a description of each course, and request a booking using the 'book' button.
Course library
Bridging the gap - acute to community
CPD accredited course: 3 points
Relevant to healthcare professionals in a community setting. Transferring from caring in the acute setting to the community setting can be challenging both professionally and personally. This course has been designed to assist in bridging the gap - to help our staff to be aware of potential challenges and how to manage them, enabling our staff to give
effective care within the community setting.
This course covers: working environment, communication, medication management, consent, therapeutic relationships, conflict management, documentation, multi-disciplinary team involvement, responsibilities, risk assessment and cultural beliefs.
There is no assessment for this course and successful completion is measured by progress.
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Clinical governance
There are no accredited CPD points for this course
Relevant to healthcare professionals in any sector. This course explains the system through which our organisation is accountable for monitoring and continuously improving the quality of our services and safeguarding high standards of care by creating an environment in which clinical excellence can flourish.
The course comprises of: incidents, complaints, duty of candour, Datix, safeguarding adults, documentation, record keeping and information governance.
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Consequences of sleeping on duty
CPD accredited course: 1.5 points
Relevant to healthcare professionals in any sector, particularly those on waking night shifts. This course is designed to provide information on the importance of staying awake and alert at work. It comprises of: reducing the risk, staying awake and alert, the consequences, your responsibility,
helpful advice for your first night shift, other useful tips, strategies and case studies.
There is no assessment for this course and successful completion is measured by progress.
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Documentation
CPD accredited course: 1.5 points
Relevant to all healthcare professionals in any sector. This course covers: best practice and legal requirements for record keeping and documentation; the importance of documentation, understanding what information needs to be documented, the guidelines for documentation and “do’s and don’ts” of documentation.
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National Early Warning Score Two (NEWS2)
CPD accredited course: 1 point
Relevant to healthcare professionals who take and record adult patient observations/vital signs - this became mandatory for all acute setting nurses in October 2018. This course covers: the latest overview of the National Early Warning Score (NEWS) as per December 2017 updates, NEWS2, developed by the Royal College of Physicians. It describes the benefits of NEWS2; lists the six physiological parameters, outlines how NEWS2 works, describes the scoring system and triggers, demonstrates the correct use of the NEWS2 and its clinical response; highlights the importance of patient safety and describes ways of improving communication/team work.
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NHS conflict resolution
CPD accredited course: 2 points
Aligned with Core Skills Education and Training Framework (CSTF) standards.
Relevant to all healthcare professionals in any sector. This course covers: common causes of conflict including clinically challenging behaviour; the different stages of conflict, developing strategies to reduce the opportunity for conflict in the future, how to reduce the likelihood of conflict, how to spot the signs and defuse an incident without the use of physical restraint.
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New-born life support
CPD accredited course: 1 point
Relevant to healthcare professionals in any setting. The purpose of this course is to understand the difference between resuscitation of adults, children and babies at birth, and how this provides us with a logical approach to resuscitation.
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Onboarding clinical training
CPD accredited course: 2 points
Relevant to registered nurses and midwives. This course covers: knowing your limitations and competence; evidence-based practice, continual professional development and the importance, nurse and midwife revalidation, duty of care, person-centred approach, consent, communication, privacy and dignity, fluids, nutrition and dementia awareness.
There is no assessment for this course and successful completion is measured by progress.
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Objective Structured Clinical Examination (OSCE)
There are no accredited CPD points for this course
Relevant to nurses and midwives trained outside the UK and European Economic Area (EEA). This course is Aligned with Royal Marsden procedure standards and UK Resuscitation Council guidelines. It covers: structure of the day, general advice, the basics, the assessors and how to access your results; patient-centred assessment, the six C’s, documenting, basic neurological assessment, Glasgow Coma Scale (GCS), National Early Warning Score 2 (NEWS2); assessment, planning, implementation and evaluation; clinical skills, Aseptic Non-Touch Technique (ANTT), removal of urinary catheter, peak expiry flow rate, subcutaneous and intramuscular injection, in-hospital resuscitation, cardiopulmonary resuscitation and communication tools.
There is no assessment for this course and successful completion is measured by progress.
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Paediatric Early Warning Score (PEWS)
CPD accredited course: 0.5 points
Relevant to paediatric healthcare professionals who take and record children and young patient observations/vital signs. This course will provide an overview of the Paediatric Early Warning System (PEWS). It will also cover: the benefits of PEWS, how it is calculated, the PEWS system and triggers; demonstrating the correct use of the PEWS, its clinical response and what to do when a patient triggers a score.
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Radicalisation awareness
CPD accredited course: 2.2 points
Relevant to those in any sector within healthcare. This course covers: the relevant legislation, an understanding of what radicalisation means, terminology, the relationship between extremism and terrorism and where to obtain support for those in danger of becoming radicalised.
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Safeguarding adult’s level three
CPD accredited course: 3 points
Relevant to those who will be working with or who are likely to come into contact with adults at risk. This course covers all safeguarding adult’s level two and: mental capacity and consent; mental capacity assessments, supreme court, the European court of human rights, application of authorisation, prevent, multiagency safeguarding procedures, concerns and enquiry, safeguarding plans and reviews, closing enquiries, MARAC, MASH and MAPPA; risk assessment panels, gathering and sharing information and risks to others.
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