- This post was updated on 11th June 2025
Community support workers provide emotional and social support and care to people who choose to remain at home and have their care managed by a healthcare professional.
Community support workers can also be referred to as:
- Support workers
- Healthcare assistants
- Carers
- Healthcare support workers
They are known to be compassionate and personable individuals who put their clients' needs first to ensure they can live safely and comfortably in their own homes and maintain their independence.
Community support worker job description
A community support worker can be defined as an experienced and qualified carer with specialist experience working in a community setting, which means delivering care to people in their own homes.
The type of care a community support worker is expected to deliver will be tailored to the individual’s medical needs and personal circumstances.
The role of a community support worker is often varied and can provide a level of autonomy whilst still giving regular opportunities to work closely with the client and their loved ones to ensure an entirely bespoke and compassionate care environment.
What is support work?
Support work refers to assisting and caring for people who need medical and/or physical support. Depending on the support worker role you apply for can determine the type of support work you deliver, the care setting you work in and the number of people you provide support to.
What is the role and responsibilities of a community support worker?
The role of a community support worker is to deliver bespoke care and support to people in the community. They are responsible for ensuring the clients under their care remain stable and can live independently in the safest way possible.
Working as a community support worker at Pulse Nursing at Home, your responsibilities can vary depending on the individuals you're caring for and their medical and wellbeing needs.
What key skills do you need to be a community support worker?
Community support workers are naturally committed and compassionate individuals who display many skills and qualities in the care they deliver. The skills you can expect to acquire to be a great community support worker include:
- Patience
- Resilience
- Empathy
- Autonomy
- Flexibility
These are some of the key skills you will need to demonstrate in a community support worker role. If you’re looking to develop your skills before an upcoming support worker interview, read our top 6 most important skills and qualities of a good support worker.
How to become a community support worker
If you’re interested in becoming a community support worker, here are some key steps you may need to consider.
A career as a community support worker often requires certain qualifications and experience, such as a BTEC or National Vocational Qualification. When applying for a support worker position, the company will usually confirm any required qualifications, certificates, or experience you need to be suitable for the role.
For more support and advice on becoming a community support worker, take a look at the NHS’s support worker guide.
Discover community support worker jobs with Pulse Nursing at Home
At Pulse Nursing at Home, we recruit community support workers with a minimum of 6 months’ paid UK care experience. If you’re looking for your next opportunity to work as a community support worker, view our latest roles by clicking the button below.
What can I expect working as a community support worker?
Working as a community support worker at Pulse Nursing at Home, you can expect to have a long-lasting career with many opportunities to learn new skills, work with a dedicated team of healthcare professionals and provide high-quality bespoke care to people in the community.
Here is what our Pulse Nursing at Home support workers say about working for us:
“I like working for Pulse Nursing at Home. They are a great company that provides very good pay and many opportunities to develop yourself. The Management Team support the staff to ensure they’re well trained.”
“With the training, support and shadowing Pulse Nursing at Home offered me, I was able to build my confidence and skills as a carer.”
“I entered the care profession as I enjoy making a positive difference in people’s lives. Joining Pulse Nursing at Home has been a great stepping stone for my healthcare career.”
Community support worker roles with Pulse Nursing at Home
At Pulse Nursing at Home, we recruit and place compassionate support workers nationwide to deliver bespoke care to our clients in the community.
We’re always looking to grow our team of community support workers. If you’d like to join our team of healthcare professionals, register with us today or contact our team via phone: 0333 323 3746 or email: joinus@pulsenursingathome.co.uk