Specialist care packages for injury and negligence cases
We provide care and support packages for adults, children and young people who have sustained injuries through accidents or medical negligence, working closely with private case managers and legal teams throughout.
A trusted partner for case managers and legal teams
We work alongside private case managers and legal teams as a single, dependable partner, handling everything that each case requires.
Cost-effective package design
Our flexible charge rates let us create packages that meet assessed needs within agreed budgets, without compromising quality.
Named clinical lead
A qualified clinical lead oversees every package, with a care coordinator and service delivery manager alongside them
Flexible step-up and step-down
We adapt care quickly and safely as a client’s needs change, without disruption to the package or the individual.
Structured reporting
Regular reports and reviews give private case managers and legal teams a clear, documented picture of care delivered and progress made.
Efficient financial administration
Clear invoicing with a unique client ID makes reconciliation straightforward for case managers and finance teams.
MDT collaboration
We work alongside your wider multidisciplinary team, including therapists, consultants and other specialists involved in the case.
Supporting cases at every stage of the legal process
We work with legal teams and private case managers pre and post-settlement, supporting cases with clear documentation and cost reporting along with delivering full packages of care.
Pre-settlement
We provide care package costings and assessments to support the litigation process. Our team produces evidence-based quotations that reflect the individual’s long-term care needs. Where care needs to begin before settlement, we can also put this in place.
Post-settlement
Once a settlement is reached, we implement bespoke packages of care in line with the individual’s needs, if our care isn’t already in place. We work with case managers to keep care plans current, reviewing regularly and adapting as the client’s circumstances change.
Conditions we support
We’re able to support adults and children across a full spectrum of injury and negligence cases, from catastrophic injury to longer-term complex care needs.
- Acquired brain injuries
- Learning disabilities and autism
- Neurological and degenerative conditions
- Spinal injuries
- Mental health
- Post operative care
- Palliative and end of life
- Travel and holiday care
Our clinical team are highly experienced and can deliver a wide range of complex nursing tasks as part of a package, including:
- Tracheostomy care and airway management
- Ventilator management
- PEG feeding and management
- BiPAP and CPAP care
- Bladder and bowel management
- Single and double-up hoisted transfers
- Nasogastric tube management
- Continence care
- Medication administration
Working alongside your team throughout
We understand that in case management and legal contexts, clear communication and well-documented care are as important as the care itself. We work closely with private case managers, solicitors and wider legal teams, providing the reporting, transparency and responsiveness that complex cases require.
Making a referral is straightforward
Initial discussion
The first step is an initial discussion to understand the client’s care requirements.
Proposal and costings
We’ll then put together a tailored proposal, outlining suggestions and care options along with costings for review.
3. Carry out assessment
Once you’ve reviewed and approved the proposal, your allocated clinical lead will arrange an assessment to fully understand the client’s needs.
Personalised care plan
Our clinical lead will develop a tailored care plan covering services, schedules and any special requirements. This may involve input from healthcare professionals and other parties to complete the necessary documentation.
Identify suitable workers
Our team of care coordinators will identify suitable workers and arrange the necessary training which will be aligned with the client’s needs.
Agreement and contract
Prior to a package of care starting, we’ll require a contractual agreement in place. This will outline the terms and conditions of the services and any other relevant information.
Service commencement
Once the agreement is signed, the care plan and clinical documentation finalised and care workers have completed their training and sign-off process, we’ll work with all parties to agree on a suitable start date.
Ongoing support
We maintain regular communication and reviews with the client and care workers, providing updates, addressing concerns and adjusting the care plan as needed to ensure it continues to meet the client’s needs.
Case study
Acquired brain injury care (Adult)
Following a severe brain injury, Richard* was referred by a private case manager for urgent support. We mobilised a 2:1, 24/7 care package within four weeks, creating a bespoke team trained to meet his complex needs.
Through our specialist care and close collaboration, we enabled a safe discharge home and supported a 60% reduction in care hours as his independence grew.
Today, Richard is living more independently with a stable team and 100% shift coverage.
Make a referral
Complete the form below and a specialist business manager will be in touch to discuss a case.